AXIOMA partnered with a leading financial institution in the Caribbean to modernize and streamline its client onboarding process by integrating Shufti Pro’s biometric identity verification solution. The bank had been facing significant challenges in verifying remote applicants, leading to delays, compliance risks, and customer dissatisfaction.
Our team conducted a rapid needs assessment and implemented an AI-driven onboarding workflow leveraging facial recognition, document verification, and liveness detection. This dramatically reduced manual intervention, improved regulatory compliance (especially AML/CFT), and provided customers with a seamless digital onboarding experience from anywhere in the world.
We also ensured full alignment with local data protection and banking laws across Aruba, Curaçao, and Sint Maarten, while training internal teams on biometric onboarding best practices.